The Cairn Group is one of the UK's premium leisure groups and a client Xpressjobs are lucky to have worked with for several years. Since the 1960’s it has gone above and beyond for its guests. It ingrained exceptional customer service in its employees and the broad range of hotels, bars as well as restaurants and spas across the UK. They possess an impressive portfolio of 32 branded and non-branded hotels. Stretching from Aberdeen to Brighton as well as across to Cardiff the hotels also include diverse range of facilities. So, if you’re looking to get away from the city buzz for a wee holiday or need to stay somewhere close to the city centre for your business trip, Cairn Hotel Group is the way to go.
What does the Cairn Group stand for?
The leisure group was built on core values. They reflect the principles and beliefs of the people working at the company which are communicated across all levels of business.
“Our customer always comes first”
Cairn Group stresses the importance of outstanding customer service. They aim to keep improving the customer’s experience by conducting continuous staff training. The company invests into facilities as well as search for the best food and drink innovations.
“Our people are what make us great”
Recognising talent of its employees, Cairn Group rewards their staff for the hard work they do and offers opportunities for them to grow within the company. The family-run company believes that “a happy team will ensure a happy customer”. They make sure to recruit the best in the industry to provide the guests with the exceptional experience.
“We believe change is a good thing”
In the last five years, the premium leisure group invested over £40m to obtain and improve the company’s impressive portfolio. They want to challenge the status quo of the industry and find a way to keep up with the customer’s demands. And this is not the end of bringing changes to the company. In the coming years, they want to invest even more and enforce plans that will advance their customer service and offering.
“Cairn Group Cares”
Cairn Group believes in the responsibility of giving back to the local community. That’s why they run a number of internal initiatives which will encourage the staff to get involved in supporting a number of charities and organisations across the UK. The company encourages its employees to carry out independent fundraising initiatives that may be close to their hearts. Cairn Group will support it either financially or with time taken out of the employee’s working day.
Why work for the Cairn Group?
According to the company, personality is key. They look for people that will join a supportive team and that want a chance to succeed within hospitality. They offer training and development programmes across wide range of roles.
In partnership with Lifetime Training, they created apprenticeships which are equivalent to a course at school or university. They last between 12 to 15 months. The difference is, you can earn your pay whilst you learn! A great opportunity for those wanting to start their career in hospitality.
This programme lasts six weeks and is delivered by Trevor Bailey Group Training & Development Manager. The perfect programme for aspiring leaders wanting to develop their skills, e.g., internal networking etc.
Led by Rodney Jones, the operator’s group executive chef, the programme brings together chefs from across the company to improve their knowledge and skills. A great chance for cooks to work in different kitchens to grow their experience, apart from the internal training.
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Aside from the amazing programmes, as an employee you will be offered:
- A full induction and training plan
You don’t have to worry about feeling unprepared on your first day of work. You will receive full induction and training throughout the year to make sure you only keep getting better!
- Retail and travel discounts
Who doesn’t love discounts?! Well, company employees can access eGift Cards to make instant savings, Nationwide. Other benefits include discounts at supermarkets, high street stores, cinemas, restaurants, travel agents and much more!
- Employee Cairn Group discount scheme
With the scheme, employees can apply for discount in any Cairn Group Hotel, Bar or Restaurant. Will come in handy when you book that weekend getaway!
- Star of the Month & Golden ticket
Cairn Group loves to reward staff that provides an exceptional service to their guests. So, if you’ve gone out of your way to make someone’s stay extra enjoyable you might just win an award!
- Recommend a Friend Scheme
Do you know someone who would be perfect for a role within the company? If you do and your friend is successful, you’ll be eligible to get a reward!
If Cairn Group sounds like the perfect fit for you, go and check out their job opportunities on our website!