Blog - June 2019

  • How to Accommodate for and Attract Solo Travellers to Your Hotel

    Posted on Thursday, June 27, 2019 by Amy ListonNo comments

    Solo travellers are on the rise, with travel companies creating bespoke packages for solo holidays it may be time for you to do the same. Solo travel can be one of two things; one person on a holiday or trip by themselves, or going into a small group to tour with strangers – and it is rising in popularity, with the likes of TUI and Titan leading the way with packages, and solo catered companies ...

  • The Evolution on Hospitality and Why to Consider a Career in the Industry

    Posted on Wednesday, June 19, 2019 by Amy ListonNo comments

    Hospitality has been around for as long as we have been around, with the simple idea to provide a pleasant space for travellers; even in the biblical times, townsfolk would be hospitable and open their homes to those needing a place to stay, typically for one night. In Greece, travellers were allowed to use thermal baths to relax their bodies before continuing with their journeys. It wasn’t until ...

  • The Five Point Plan of Customer Service

    Posted on Wednesday, June 12, 2019 by Amy ListonNo comments

    Customer service within any industry, especially hospitality, is absolutely vital. In this article we will be focusing on the how when it comes to creating amazing customer service and experience, but if you want to know why it is so important, have a look at our post “How Important is Customer Service in the Hospitality Industry” here after reading this blog. Imagine that you’re making ...