Hotel Receptionist

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A HOTEL RECEPTIONIST AT CROWN HOTEL

What you'll be doing...

Reporting to the Reception Manager your role is vital in creating the right lasting impression of the Crown Hotel for our guests.You are the individual they meet on arrival and the person they see on departure. You can expect your working day to include the following.

• checking guests in & out
• billing processes
• answering the switchboard
• dealing with guest queries
• taking reservations

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Hotel Receptionist, you will need the following qualities and skills.

• great communication skills
• team player
• attention to detail
• customer service experience

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Discounted hotel room rates for you and your friends & family
• Extra days holiday for your birthday
• Flexible working arrangements
• Pension
• Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com .

#LifeatRBH