Customer Support Assistant - Excellent Opportunity - Immediate start

  • Job Reference: 1295587351-2
  • Date Posted: 15 April 2024
  • Recruiter: Gradko International Ltd
  • Location: Winchester, Hampshire
  • Salary: On Application
  • Sector: Customer Service
  • Job Type: Permanent
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Job Description

We are a busy Air Monitoring company based in Winnall, Winchester.

We have an immediate requirement for a Customer Support person to join our office team.

The duties will include:

  • Answering customer enquiries via email
  • Answering general air monitoring questions
  • Providing quotations to customers
  • Entering orders onto Sage and into our in-house database
  • Ensuring goods are shipped on time
  • Communicating with our lab analysts to check on the status of jobs

We require someone with:

  • An interest in Lab work and air monitoring
  • Excellent customer service skills
  • A good level of IT ability
  • Good attention to detail
  • Good teamwork skills

We are wanting someone who is looking to work within a friendly in-house team within our family run company. We have been market leaders in air monitoring for many years. Full training will be provided.

Our office hours are:

9.00am - 5.15pm Monday to Thursday, 9.00am - 4.00pm Fridays

Free parking, 20 days holiday plus bank holidays, NEST auto-enrolment pension scheme, Christmas shut-down