Visitor Services Supervisor (Haddo House)

  • Job Reference: 00003003-1
  • Date Posted: 3 September 2021
  • Recruiter: The National Trust for Scotland
  • Location: Haddo House
  • Salary: On Application
  • Bonus/Benefits: £22,752 - £24,377
  • Sector: Contract Catering, Operations, Executive
  • Job Type: Permanent

Job Description

JOB PURPOSE

Engaging visitor experience and excellent customer service are vital to any visit to Haddo House. And as Scotland’s largest conservation membership charity, every penny we make supports our work protecting the nation’s natural and cultural heritage.

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and is very often the “face” of the Trust to visitors and suppliers.

As such, they directly influence public perceptions of the Trust and is crucial to developing and maintaining the property’s local/national reputation and work with stakeholders.

Interested applicants should forward a completed application form to the People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 17th September 2021.