Visitor Services Manager - Catering & Hospitality (Brodie Castle)

  • Job Reference: 00002355-1
  • Date Posted: 1 July 2021
  • Recruiter: The National Trust for Scotland
  • Location: Brodie Castle
  • Salary: On Application
  • Bonus/Benefits: £26,928 - £29,784
  • Sector: Contract Catering, Operations, Executive
  • Job Type: Permanent

Job Description

KEY PURPOSE

The VSM Catering & Hospitality will be responsible for the operational delivery and development of the visitor experience in the catering department at both Brodie Castle and Playful Garden. Delivering performance standards and targets to ensure enjoyment of the property by visitors and members is maximized and key commercial, financial and development objectives are achieved to make the property fully sustainable. The post holder is also responsible for all wedding and corporate functions across the estate, managing the team who deal with initial enquiry response to delivery of the event, making the experience the best possible for couples and businesses. The role is part of a broader management team responsible for delivering an overall visitor service strategy, promoting good communication across the site and a joined up service provision reporting to the Operations Manager based at Brodie Castle.

Interested applicants should forward a completed application form to People Services Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road, Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 23rd July 2021 . Interviews are likely to be held at Brodie Castle.