Shift Maintenance Engineer - Crowne Plaza Docklands

  • Job Reference: RBH7187
  • Date Posted: 7 June 2021
  • Recruiter: RBH Management
  • Location: Crowne Plaza Docklands, London
  • Salary: On Application
  • Bonus/Benefits: Competitive Salary
  • Sector: Hotels
  • Job Type: Permanent

Job Description

At Crowne Plaza Docklands we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

Crowne Plaza London Docklands offers 210 bedrooms and 4-star accommodation in one of London's fastest growing districts and the heart of the 2012 iconic sporting victories, with 8 modern meeting rooms. We are just minutes from key event locations such as the ExCeL Exhibition Centre, The O2 Arena and Stratford City. The hotel accommodation offers a perfect place to stay in London, making us the number one choice for a London City Airport hotel connection.

With good transport links, the hotel can be easily accessed by public transport. Royal Victoria train station is about 2 minutes' walk to the hotel. Our employees have been playing a tremendous part in the hotel and our team success, from our employee engagement being above 89%.

The Docklands Suite is the largest of the meeting rooms and has the facility to be partitioned into East and West Docklands giving you flexibility and the option to use one room for two purposes. The room also has a civil ceremony license and with the stunning backdrop over the Royal Victoria Dock, we were awarded in 2018 with a gold accreditation for overall satisfaction by BDRC, ranking us in the top 4 within our portfolio.

We are currently looking for a motivated, professional individual with personality and passion to join our winning team.

An exciting opportunity has arisen for a full-time Shift Maintenance Engineer to join an amazing team, reporting to the Maintenance Manager. As Shift Maintenance Engineer you will be wholly responsible for the hotel grounds are maintained to an excellent standard to exceed our guest's expectations. You will drive and improve standards; you will keep everything looking sharp and running like clockwork. From simple repairs to forward thinking for the next day. With naturally high standards to support our own and you will approach every task with devotion and pride. We are looking for candidates with strong all-around skills in and knowledge of quality maintenance works. You must be able to drive revenues and manage budgets effectively. The successfully recruited Shift Maintenance Engineer will have had previous experience within the same capacity role.

As Shift Maintenance Engineer you must be self-motivated a team player who believes in delivering the best possible standards in guest service. The role requires excellent interpersonal skills to handle guest complaints and providing departmental performance.

Your key areas of responsibility will include:

  • To ensure that the hotel bedrooms are maintained to the IHG standards.
  • To manage the contractors to ensure costs remain in line with budget
  • To be responsible for the maintenance throughout the hotel, liaising with departmental managers as necessary
  • Managing the maintenance of the physical plant, engineering facilities, all electrical and mechanical equipment, kitchen equipment, controls, fire safety systems and the interior and exterior of the hotel.
  • Ensuring compliance with health and safety regulations and conducting regular safety inspections.
  • Completing e-learning modules to improve your skills and aid your development
  • Keep your manager and duty manager in the loop
  • Be ready to take on extra duties as and when required
  • Take responsibilities for the safety and cleanliness of areas inside and outside the hotel
  • Carry out routine and reactive maintenance tasks around the hotel.

The ideal candidate is an individual who cares about providing excellent service to our guests and who can use their intuition and creativity to deliver a wondrous experience for everyone. Has an excellent customer focus, organisation and methodical approach is paramount with this role in order for the team and hotel to be successful. Experience within a similar environment is preferable.

If you are the Shift Maintenance Engineer we are looking for and have the relevant experience, then please send your CV today and join our winning team.

What's In It For You?

People love to work with RBH Hotels because

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There's open, clear communication from the top
  • We've got great career development opportunities
  • There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Everyday discounts from high street retailers
  • Opportunities to be involved in charity and community events
  • Career opportunities, training and help with course fees
  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty
  • Healthcare plans and Insurance plans (just in case)
  • Pension

The Bigger Picture

With a real focus on performance, people, quality, profit and communities at RBH Hospitality Management we transform hotels.

RBH is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.