Room Attendant

  • Job Reference: CAM1664
  • Date Posted: 21 July 2022
  • Recruiter: Cameron House
  • Location: Cameron House, Loch Lomond
  • Salary: On Application
  • Bonus/Benefits: £NMW/NLW per annum plus excellent Company benefits
  • Sector: Hotels
  • Job Type: Permanent

Job Description

HOUSEKEEPING ROOM ATTENDANT


We have a unique opportunity for a Room attendant to join our team.

Magnificent and uniquely inspirational. Cameron House, a 5 star resort nestled on the world-famous bonnie banks of Loch Lomond has reopened following a multi-million pound restoration.

Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate where Cameron House resides is rich in character and history. With an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, an extensive array of resort activities, and a choice of six restaurants and five bars that will cater to everyone.

The iconic lochside setting is impressive in its grandeur, celebrated and treasured. Set within 400 acres of beautiful Scottish countryside, adventure is on your doorstep, with Loch Lomond providing the perfect location for water sports and land activities, including speedboat tours, paddle boarding, canoeing and kayaking, 4X4 off-road driving, falconry and more.

Add all the above together, and we have something very special, all that's missing could be you.

THE ROLE -  Room Attendant

The scope of the role of Housekeeping Room Attendant is to clean and present hotel suites and bedrooms
to exceptional 5 star standards in readiness for new arrivals, and to maintain cleanliness and 
amenities for in house guests throughout their stay.

Key things you will be responsible for:

   Make beds, change sheets, remove used linen and replenish toiletries
   Clean Toilet
   Dust and polish fixtures, mirrors tables, desks, headboards, window sills, doors
   Replenish refreshment tray
   Vacuum carpet and mop floor 
   Removal of rubbish and recycling
   Stock up trolley and prepare for next day
   Privacy and security of guest rooms
   Provide information and direction, and answer guest queries
   Report in room damage and maintenance issues 
   Securely handle lost property 
   Tidy and clean staircases and corridors 
   Seasonal deep cleaning and general assistance across all areas of housekeeping when required.

WHO WE ARE LOOKING FOR

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a typical' employee, there are some specific qualities or traits we look for.
   People who want to achieve great things - your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
   People who are naturally friendly - who genuinely care about our guests and the service they receive.
   People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
   People who show the same level of care for their team, as our guests - It's about supporting our colleagues to be the best they can be and to do the best job they can.
   People who will respect and protect the magical place we work in - it's up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

   Customer service and housekeeping experience an advantage
   Great interpersonal skills, with an ability to build excellent working relationships 
   Thoroughness, with keen attention to detail
   A flexible approach to work to meet operational demand
   Excellent communication skills, verbal and written, and ability to use hand held technology

WHAT'S IN IT FOR YOU?

At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We offer a generous range of employee benefits and, given what we do and where we are, you'll have plenty of opportunity to make the most of our own five-star facilities. Here's what to expect:

   Refer-a-friend scheme
   Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
   Enhanced holidays, rising with long service
   Free Leisure Club Membership, discounted PT sessions, friends and family discounts.
   Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
   On-site discounts on Cameron House and Cameron Lodges accommodation, 30% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities and retail products
   Supplier and local business discounts - from car hire and airport parking to mobile phones, leisure activities and high street retailers
   Discounted Cameron Cinema tickets 
   Free parking

And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.