Revenue Manager - On-site

  • Job Reference: RBH10142
  • Date Posted: 16 July 2022
  • Recruiter: RBH Management
  • Location: Wooton House, Dorking
  • Salary: On Application
  • Bonus/Benefits: Market Related Salary
  • Sector: Hotels
  • Job Type: Permanent

Job Description

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

WHERE WILL YOU BE WORKING?

Wotton House is a 17th-century property with a long tradition of entertaining guests. Here, a mix of original features and 21st-century style set the tone so that all events are memorable: a wedding day like no other, business meetings that become an unexpected pleasure, training that delights and inspires. Dining is relaxed whether it's a meal in the 1877 Restaurant, or cocktails on our patio overlooking our beautiful grounds. The hotel boasts beautifully refurbished bedrooms and suites, 13 acres of stunning grounds, and a leisure club including swimming pool, gym, and tennis court. The property is located 15 minutes from J9 of the M25, with Gatwick Airport 40 minutes away and fast train connections direct into London Waterloo.

A DAY IN THE LIFE OF A REVENUE MANAGER AT WOTTON HOUSE

What you will be doing...

The Revenue Manager contributes to RBH's goals and values by supporting the General Manager manage and drive overall revenue at the hotel.

Key duties/tasks will include:

  • Drive the hotel market share, revenue and profit performance across all revenue streams including bedrooms, meeting and events space, food and drink, and other applicable business sectors.
  • Be a champion for total revenue management.
  • Set and manage sales and pricing strategies that are based on sound commercial judgement through effective analysis, reporting and use of business intelligence tools.
  • Highlight opportunities and threats to revenue performance in advance and take appropriate action to maximise opportunities and mitigate threats.
  • Oversee the hotel reservations team with particular focus on enquiry response time and conversion levels, for the delivery of the revenue and profit targets.
  • Support the hotel reservations team in quoting for Groups, Weddings, and Conference events business in line with demand patterns.
  • Undertake displacement analysis for Groups business, Weddings and Conference, and Corporate accounts to determine impact of business decisions on RevPAR and TrevPAR.
  • Review and challenge account production with sales teams to identify production patterns and new target accounts; utilising Agency360, Hotstats, and other analytical tools.
  • Oversee price negotiations for new RFPs, existing corporate business and for the targeting of new accounts.
  • Manage local relationships with OTAs and other distribution partners for optimum performance.
  • Monitor and analyse competitor activity, along with local and international market trends impacting the wider market.
  • Undertake relevant daily, weekly, monthly checklist tasks for the maintenance of hotel distribution systems and property management system.
  • Produce the month-end reports including commentary on revenue performance, booking pace, competitive share analysis and market segmentation across Rooms and Meetings & Events.

WHAT WE NEED FROM YOU

  • Experienced in working within a dynamic commercial environment with responsibility for multiple revenue streams.
  • Highly organised and brilliantly analytical.
  • A creative and forward-thinking problem solver.
  • Decisive, with demonstrable skills in making difficult decisions in a pragmatic and timely manner.
  • Resilient, determined and driven to achieve challenging targets.
  • Commercially savvy with a keen eye of detail.
  • A strong negotiator and influencer.
  • An optimistic, independent self-starter with a proven background in proactively identifying business opportunities.

Technically proficient with the full range of hospitality systems, e.g. PMS, CRS, RMS, GDS, Sales & Catering, Channel Manager and Microsoft Office products

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

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