Restaurant Manager

  • Job Reference: CAM2118
  • Date Posted: 1 February 2024
  • Recruiter: Cameron House
  • Location: Cameron House, Loch Lomond
  • Salary: On Application
  • Bonus/Benefits: £39,000 - £42,000 gross per annum plus excellent benefits
  • Sector: Hotels
  • Job Type: Permanent

Job Description

RESTAURANT MANAGER: CAMERON GRILL

Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.

Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.

The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.

Add all the above together, and we have something very special, all that's missing could be you.

THE ROLE - RESTAURANT MANAGER CAMERON GRILL

Reporting to our Director of Food and Beverage, as Cameron Grill Restaurant Manager you will lead and manage the 2 rosette Grill restaurant serving breakfast and dinner, focussed on table side theatre in the evening and providing exceptional guest service to produce memorable experiences.  With a classical grill menu with the finest local meats and seafood cleanly presented, there is plenty of scope for theatrical flair in the service.  All complemented by the Resort Sommelier.  You'll have full responsibility for your outlet and Room Service, liaising with all the key support teams to ensure you meet our mission to be Scotland's leading 5* resort.  

As well as your management responsibilities, things you will typically be doing on a daily basis will include essentially the role of Maitre D':

   Allocation of duties for the day, week and month
   Mise en place
   Team Briefings
   Kitchen liaison
   Setting of service goals and incentives
   Hosting the Door
   Working the pass
   Overseeing and delivery of gueridon and classical service techniques at the table.
   Checking on tables and VIPs
   Handling and resolving feedback or issues as they arise
   Providing hands on support to the team where needed
   Debriefs
   Overseeing payments and Res Diary tasks 
   Ensuring completion of all pre-set tasks and checklists.
   End of day reports and banking
   Communicating with relevant Managers on any critical issues.
   Take full accountability for Room Service 

WHO WE ARE LOOKING FOR

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a typical' employee, there are some specific qualities or traits we look for.

   People who want to achieve great things - your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
   People who are naturally friendly - who genuinely care about our guests and the service they receive.
   People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
   People who show the same level of care for their team, as our guests - It's about supporting our colleagues to be the best they can be and to do the best job they can.
   People who will respect and protect the magical place we work in - it's up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

   Experience of working in Operations in a 4/5* hotel environment
   Current/recent management experience within multi-outlet experience / a large restaurant environment (100+ covers) at 2 rosette level or equivalent
   Strong culinary knowledge and experience of delivering fine dining/ formal gueridon service and ability to lead and deliver this throughout the team.
   Experience managing larger teams/ junior managers.  
   Must have excellent interpersonal skills and a passion for people and service.
   WSET Level 2, Personal Licence Holder, Food Hygiene and Trainer qualifications desirable 
   Strong IT skills are essential and Res Diary experience would be an advantage.
   Excellent communication and interpersonal skills 
   Due to the patterns of work, and layout and location of the resort a UK Driving Licence would be beneficial.

WHAT'S IN IT FOR YOU?

At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We offer a generous range of employee benefits and, given what we do and where we are, you'll have plenty of opportunity to make the most of our own five-star facilities. Here's what to expect:

  • Free meals when on duty, in our team cafes
  • Pension scheme and Wagestream financial services
  • Long service awards involving recognition with high street shopping vouchers and overnight stays
  • Enhanced holidays with long service
  • Free Leisure Club Membership, with friends and family discounts
  • Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
  • On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
  • Lifeworks App - lots of discounts on everyday purchases, with brand that you love
  • Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
  • Free parking
  • At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.