We are currently recruiting for front of house & Reception to join our busy team at the Killin Hotel. Set in the heart of the Scottish Highlands we are renowned for our warmth, charm and hospitality. This a thriving three-star country house hotel with 36 bedrooms and a busy food and beverage area, set amongst some of the finest scenery in Scotland
All team members are responsible for ensuring that every guest receives a warm and professional welcome and that our guests receive the quality of service and care that will match the outstanding location, food quality and presentation and truly awesome views that our guests enjoy all year round. You should also demonstrate a professional and welcoming approach and a keen interest in developing the hotel, yourself and being part of a busy successful team.
To take responsibility for all our guests whether in reception or FOH areas, working in all areas of the hotel, food & beverage, reception and team building are key aspects of this role.
Previous experience in a similar role or environment is advantageous however full training shall be given
High levels of attention to detail and a proactive approach to service, decision making
Immaculate presentation standards in all that you do
Good communication skills with guests and colleagues at all levels
Passion to exceed guest expectation first time, on time, every time
We have implemented 20 new hand sanitising stations within the hotel, clear plastic screen at reception, reduced menu, changed procedures within high contact areas also face masks and shields available for all team members.