JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated 8th in Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A RESERVATIONS MANAGER AT iBIS STYLES GLASGOW
What you'll be doing...
Reporting to the General Manager/Sales Manager, you can expect your working day to include the following.
Answering the phones and email enquiries as well as being organised and create best ways of working.
Group management from enquiry stage, contracting, inputting room listing through to group arrival.
Building strong partnerships with online travel agents, tour partners, corporate and transient bookers.
Laising with and working effectively with the Sales Manager and the team to drive sales lead for refer and reward.
Working to utililies the inventory at the two ibis Styles hotels in Glasgow - Central & George Square.
Managing one other Reservations Assistant in the team to support the two hotels.
Driving Revenue and Sales to meet the hotel budget and forecasts.