Reservation Sales Manager

  • Job Reference: RBH8817
  • Date Posted: 11 January 2022
  • Recruiter: RBH Management
  • Location: Holiday Inn Express London - Epsom Downs, Epsom
  • Salary: On Application
  • Bonus/Benefits: Competitive Salary
  • Sector: Hotels
  • Job Type: Permanent

Job Description

Do you want to join a Top 30 Best Places to Work in Hospitality?  Do you want to work in an industry that offers SO many different career paths? Do you want to express yourself? Do you want flexibility? Do you want to feel safe at work? Do you want to be part of a company that takes sustainability and the environment seriously? Do you want to work for a company that truly values diversity and inclusion?  You answered YES to all of these questions, right? So get applying for this opportunity!!!


At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity 
The position of Reservations Sales Manager has become available at Holiday Inn Express Epsom Downs. Reporting into the General Manager. As a Reservations Sales Manager, your aim is to manage the daily group sales enquiries, meeting room bookings, requests for pricing, renegotiation of annual accounts and contracts, managing special event dates and room rates, producing sales activity reports, seeking new business and much, much more. This is a unique chance for an experienced reservations manager lookign for their first move into sales. 

What Are We Looking For? 
We are looking for someone who:

  • Previous experience within hospitality a requirment but not essential
  • Manage a

N.B. (insert a brief blurb re the timelines for recruitment you are working to and/or other relevant/critical things to note for the vacancy tohrwise delete)


  • This is a 10 month FTC starting in mid-October 2021;
  • Due to scheduled holidays over the Summer, first round interviews will be held in w/c 28 June 2021 (virtually) and second round interviews will be held in w/c 26 July 2021 (virtual or in person subject to candidate locations). 
  • Full UK driving license and own car are essential for this role

Where Will You Be Working? 

(Insert information about your hotel) 


An easy breezy stay awaits at NYL Restaurant & Bar, set in the Aloft Liverpool Hotel which is located in the iconic Royal Insurance Building, a locally loved landmark in the heart of Liverpool. At NYL Restaurant & Bar/Aloft Liverpool Hotel, you'll find that humdrum meetings and events are a thing of the past! Expect stunning original features, high ceilings, open spaces with natural daylight and a fantastic city centre location. Our creative spaces provide the ideal environment for sparking great ideas. All are complete with state of the art A/V equipment; 50" flat screen with laptop hook up and DVD player, and of course, fast and free Wi-Fi. 


Aloft Liverpool has 116 bedrooms, 3 meeting rooms seating 20 people in each comfortably and a function suite with a capacity for 150 people. We also have a fully serviced restaurant with 2 bars and a Mezzanine with its own bar which is available for hire for private functions for up to 70 people. 

What's In It For You? 
People love to work with RBH because  

  • We focus on health, wellbeingand our communities 
  • Our people are truly engaged at work
  • There's open, clear communication from the top
  • We've got great career development opportunities
  • There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes; 

  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes- to keep you motivated 
  • Money off high street retailers- hundreds of savings to be had 
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty?(this could easily equate to over £1000 per year saving to you *based on full time hours)
  • Pension - as it's important to save for a later date
  • Flexible pay with Wagestream - a financial wellbeing benefit that allows you to access your pay as you earn it
  • Training programmes - we want you to be the best you can be
  • Tips - a bit extra is always handy
  • Cycle to Work Scheme- huge savings on buying a new bike 
  • Refer a Friend Scheme - just by putting a good word in for a mate will earn you extra cash
  • Extra days holiday for your birthday - you need to celebrate that special day! 


The Bigger Picture 
RBH is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!