Receptionist

  • Job Reference: OCC1066
  • Date Posted: 16 April 2021
  • Recruiter: O'Callaghan Collection
  • Location: The Alex Hotel Dublin 2
  • Salary: On Application
  • Bonus/Benefits: Free parking, lunches on duty, friends & family rates, development opp
  • Sector: Hotels
  • Job Type: Permanent

Job Description

Another outstanding Front-of-House opportunity, here at O'Callaghan Collection.

Our transformation is almost complete. All five of our unique, luxury hotels have undergone major refurbishment to give guests a truly outstanding experience. And now we're developing and recruiting the talent to match.

We need an adaptable, customer-focused team. So, if you're a Receptionist determined to create an environment you can feel truly proud of, there's never been a better time to join us.

We're looking for a smooth operator to give our guests the best possible first impression of O'Callaghan Collection. We want you front and centre to show our guests how we've changed for the better, to become a top-flight hotelier providing accommodation experiences to remember.

We want our guests to feel completely at ease, so you'll need:

  • Experience in customer service, ideally within the hotel industry
  • To be someone our guests can feel comfortable talking to and trust to take care of everything during their stay
  • To be immaculately turned out, with an unshakably professional and friendly demeanour
  • Some experience with Opera hotel software, ideally

As the main point of contact for everyone who visits the hotel, you'll need to know our business inside out. That means being able to communicate effectively with all other hotel departments and soak up knowledge so that, whatever the query, you'll always be able to help. By delivering genuine service of this kind, you'll help build lasting relationships that will keep customers coming back.

Our guests' experience doesn't end at the hotel door, so you'll also need to be a de facto tour guide, bursting with knowledge of local attractions and nightlife. You'll be just as comfortable promoting the surrounding area as you are our in-house food and drink offers and conference packages.

We're transforming O'Callaghan Collection into a memorable hotel experience, as a Receptionist you'll be responsible for making sure it's something to look back on fondly. We are unique as we have four hotels in walking distance of each other in Dublin City Centre as well as a Support office function with roles varying from sales to marketing to finance making the opportunities for your career development endless.

We'll reward you with your birthday off, employee discounts, plus enhanced holidays and awards for long-service. And we are unique with four hotels in walking distance of each other in Dublin City Centre as well as a Support office function with roles varying from sales to marketing to finance making the opportunities for your career development endless.

Help us make this the best place to stay. For you and our guests.