Operations Manager

  • Job Reference: JI6611
  • Date Posted: 21 May 2021
  • Recruiter: Jurys Inn
  • Location: 50 - 60 Southampton Row, Holborn, London WC1B 4AR
  • Salary: On Application
  • Bonus/Benefits: Competitive Salary
  • Sector: Operations
  • Job Type: Permanent

Job Description

We Welcome Happy #happyistheplacetobe

We have a great opportunity for an Operations Manager to join the group at Jurys Inns & Leonardo Hotels UK and Ireland.

We want you to lead a brilliant and diverse team to deliver excellence to our valued customers across our amazing hotel. The Operations Manager reports directly to the General Manager and is a role that we use to develop people for future GM roles.

The experience we expect:

  • Currently an Operations Manager or exceptional Senior Department Manager
  • Background in high volume lifestyle hotels is preferred - so you will understand how we work
  • Strong Rooms and F&B Background
  • To be able to lead and motivate your team providing day to day leadership and direction
  • To be able to drive sales and profitability forward
  • Understanding of P&L and cost management
  • Excellent Customer service skills, standards-driven, good organisational skills with a keen eye for detail and upscale hospitality
  • To be able to make decisions in a fast-paced environment and to enjoy it
  • Be able to use hospitality systems - we use Opera, SAP and Micros.

Your responsibilities will be:

  • Manage the daily operations of the hotel ensuring that the team deliver great hospitality in a warm and friendly environment
  • Manage a team of Managers to ensure that all aspects of the business are well run, delivering company standards and customer expectations
  • Ensure that costs are controlled and that we maximise the productivity of the team through effective rostering, and ownership
  • Keeping the team up to date about departmental, hotel and company activities through daily communications to enable the team to communicate effectively with customers
  • To lead and develop an energetic workforce, having involvement in recruitment, learning and development, employee relations issue and team engagement initiatives.
  • Support the General Manager with projects as well as the daily operation of the hotel
  • To work with the management team to ensure that employees are well trained, efficient and enjoy their working environment so that they pass this on to our guests
  • Duty Management Shifts as required

Why come and work for us

  • Earn thousands by referring a friend to work with us
  • Stay at one of our Jurys Inn or Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
  • Company Pension Scheme, Life assurance & Wellbeing support
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
  • The opportunity to work for a well-respected brand where people development is at the heart of our culture
  • An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
  • Happy Rewards - earn performance-based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!!
  • Employee of the month earning you a little bonus and fame for that entire month.
  • Flexible working hours- shift working is what we do but not split shifts - we want you to have a work-life balance too
  • Uniform & Meals on duty
  • Monthly / Quarterly engagement activities - we like to have fun while working hard
  • Annual Charity Event Day- we help and support our communities
  • Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support