Night Porter

  • Job Reference: CRI1173
  • Date Posted: 21 April 2021
  • Recruiter: Crieff Hydro Limited
  • Location: Kingshouse Hotel, Ballachulish
  • Salary: On Application
  • Bonus/Benefits: Competitive Salary
  • Sector: Hotels
  • Job Type: Contract

Job Description

One of the family...

The clue is in the name. We're a family business through and through - family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small and all offer good food & drink, great beds and a ton of outdoor and indoor things to do and a fun place to work.

The Kingshouse Hotel

The Kingshouse Hotel is part landmark hotel, part adventurer's bunkhouse - slap-bang in Glencoe and on Scotland's world-famous West Highland Way. We have 57 bedrooms offering a great night's sleep plus the bunkhouse offering shared rooms, a restaurant and two bars. Everyone is welcome and everyone will feel at home.

Our estate-to-plate ethos runs through all our restaurant and bar menus. Inspired by our location and Scotland's abundant land and sea larder we use the best of ingredients to guarantee our guests an exceptional experience, brimming with Scottish hospitality and flavour.

About the role

You'll be part of our busy team of Porters - responsible for maintaining security, cleanliness and customer satisfaction during the night shift.  You'll deliver exceptional customer service to all our guests. From carrying guests' luggage to supporting with conference set up for the next day or clearing snow, no night shift will be the same.

Your friendly and engaging personality will immediately reassure our guests that they're in safe hands.  You'll make lasting impressions, taking every possible opportunity to talk to our guests, share our story and enhance their experience.

As you'll drive our guests and team on and off the Estate, you'll be over 21 with a clean driver's licence. There will also be the opportunity to do some day shifts.

What we need from you

  • Previous Porter experience - a bit of a night owl!
  • Good Listener - we don't make assumptions; we listen to what our guests have to say - the good and the bad
  • Team focus - there are no egos here, just hard-working people who love creating memorable experiences for every guest
  • Ideas and openness - we're up for doing things differently and will try (almost) everything once
  • Fun and easy to talk to - we're looking for personality, not a corporate clone
  • Flexibility - there's no problem you can't fix

What you'll get from us

  • The chance to work in a friendly, forward thinking company with investment as a priority.
  • Great benefits - including pension, and discounts on leisure membership, food and hotel stays
  • Live in accommodation may be available
  • Uniform - We'll provide full uniform

Getting here

We're only a 40 minute drive from Fort William and 1 hour from Oban

For those wanting to use public transport, you can catch a bus just five minutes from the Hotel. Buses also go from here to Glasgow/Edinburgh or North through the Highlands to Inverness - a couple of hours either way. There's up to eight a day in summer and a few less in winter so good for getting away on your days off.