Mercat Tours Storyteller Tour Guide

  • Job Reference: 00004854-1
  • Date Posted: 6 January 2022
  • Recruiter: Mercat Tours
  • Location: EDINBURGH
  • Salary: On Application
  • Bonus/Benefits: £13.35 pr/hr
  • Sector: Temp, Interim & Seasonal, Venue, Attraction, Travel and Entertainment, Tours and Visitor Attractions
  • Job Type: Permanent

Job Description

We’re inviting people who have a passion for history, a flair for presentation, and take pleasure in helping visitors enjoy our beautiful city to get in touch!

Purpose and Role;
• Give history a damn good telling
• Deliver authentic, high quality walking tours for our visitors, helping to create memorable moments
• Represent Mercat Tours and our city in a positive, professional manner
• Responsible for visitor safety and security
• Work as a positive, supportive member of our great team
• Help drive the growth of Mercat in a positive, sustainable future as part of our dynamic team

Your Skills and Strengths;
• Passion for history, culture and Edinburgh!
• Excellent communication skills
• Friendly, energetic and helpful
• Responsible, reliable and trustworthy
• Thrives working in a team
• Adaptable and resourceful
• Passion for high quality product and visitor experience
• Commitment to be the best you can be
• Sense of humour!

Details;
• Permanent role
• Part-time, flexible hours
• 10hrs per week minimum guaranteed
• Shifts vary in length from 2 to 7hrs per day
• Working hours 9am – 11pm
• Working week Monday to Sunday
• 3 month probationary period
• We are a Living Wage employer offering £13.35 pr/hr

Benefits
• Your personal development and training is core to your time with Mercat
• Bike to work scheme https://www.bike2workscheme.co.uk
• Access to ASVA card https://www.asva.co.uk
• Access to company holiday home
• Annual discretionary bonus

Audition Process
Stage 1: Successful applicants will be called by for an initial ‘meet the team’ chat by phone
Stage 2: A 3 x 10min online interview with 3 individual members of our team
Stage 3; 5min audition
Stage 4: Successful interviewees will be called for a second audition and storytelling workshop (approximate duration 2.5 hours) date to be confirmed after audition stage.
Stage 5: Successful candidates will be offered a permanent contract with a three-month probationary period. You will receive our award-winning, accredited training to deliver our 5 star visitor experience.

Areas covered in training
• Initial induction sessions to teach and develop guiding skills
• Storytelling practice with fellow trainees; peer to peer and online
• As skills progress, trainees share tours for the public supported by experienced Storytellers
• Full H&S, fire and first aid procedures

To Apply
Please send to join@mercattours.com by 21st Jan 22
• Application form - download here
• Covering letter (optional)
• 30sec max video – tell us about yourself and why you want to join our Mercat Support Team (youtube link preferred)

Please note the terms to apply - without both the application form and video your application will not be considered