Meeting & Events Executive

  • Job Reference: JI14014
  • Date Posted: 22 June 2022
  • Recruiter: Jurys Inn & Leonardo Hotels
  • Location: Oxford
  • Salary: On Application
  • Bonus/Benefits: £21,500 + Fantastic Employee Benefits
  • Sector: Venue, Attraction, Travel and Entertainment
  • Job Type: Permanent

Job Description

Here at Jurys Inn & Leonardo Hotels we have an absolutely fantastic opportunity for a Meeting & Events Executive to come and join our wonderful team.

As a Meeting & Events Executive you will you will be tasked with professionally dealing with a variety of pro-active and reactive sales enquiries, in order to generate Meetings & Events Revenue into the hotels. You will be able to demonstrate first class customer service skills, have the ability to adapt and multi- task whilst having that keen eye for detail. Your key responsibility is to ensure that all enquiries are answered and once contracted co-ordianted to ensure that we gain maximum market share from all customers and gain their loyalty.

Key Responsibilities:

  • Process all incoming Meeting & Events enquires ensuring they are dealt with and processed in line with individual agent and company time frames.
  • Ensure Jurys Inn/Leonardo Test call criteria is followed when taking enquires via telephone; a minimum of one test call per month is made to the office and a minimum score of 85% is acceptable/required.
  • Produce proposals for all enquires ensuring there is sufficient detail which is in line with the spec of each event.
  • Increase conversion of enquiries by developing client relationships and maximizing sales leads
  • Use the provided demand calendar and pricing structure when quoting for all enquires.
  • Liaise with M&E Office Manager and Pro Active sales on all high value enquiries.
  • Arrange and conduct site inspections ensuring the inspections are fulfilled professionally, efficiently and effectively and mirror the requirements of the visiting client
  • Produce, issue and chase the return of contracts for events.
  • Work with M&E Office Manager to ensure revenue targets are achieved.
  • Ensure Sales & Catering/Opera/Delphi are updated with accurate and relevant information ensuring all revenue is loaded in line with event contract and final detail requirements.
  • Arrange and conduct final details meeting/calls with organiser prior to event. Ensuring they are fulfilled professionally, efficiently and effectively and mirror the requirements of the visiting client
  • Produce function sheets for all events ensuring all necessary detail is noted
  • Ensure all rooming list details and requirements are gathered and handed across to Groups Co-ordinator
  • Arrange post event debrief for all clients on the last day of their event, ensuring debrief contains discussion regarding future requirements/rebook and completion of venue verdict feedback form which will be issued by email post event.
  • Identify new sales leads, chase and secure the lead with the guidance of the Sales Manager.
  • Knowledge of competitor set facilities and offering to be up to date at all times.

The Person: 

  • Excellent verbal communication skills.
  • Excellent negotiation skills.
  • Excellent presentation skills
  • Customer Focus-a commitment to customer focus.
  • Self-Management- ability to prioritize and complete tasks in order to delivered desired outcomes within allocated time frame.
  • Goal achievement- overall ability to set, pursue and attain achievable goals
  • Ability to identify actions required to complete tasks.
  • Results orientated
  • Sales focused
  • Strong interpersonal skills
  • Excellent planning and organisational skills.

Why come and work for us - to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

Some of the great benefits of working for us include:

  • Earn thousands by referring a friend to work with us
  • Stay at one of our Jurys Inn or Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
  • Company Pension Scheme, Life assurance & Wellbeing support
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
  • The opportunity to work for a well-respected brand where people development is at the heart of our culture
  • An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
  • Happy Rewards - earn performance based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!!
  • Employee of the month earning you a little bonus and fame for that entire month.
  • Flexible working hours- shift working is what we do but not split shifts - we want you to have a work-life balance too
  • Uniform & Meals on duty
  • Monthly / Quarterly engagement activities - we like to have fun while working hard
  • Annual Charity Event Day- we help and support our communities
  • Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support