Marina Assistant

  • Job Reference: CAM1137
  • Date Posted: 30 March 2021
  • Recruiter: Cameron House
  • Location: Cameron House, Loch Lomond
  • Salary: On Application
  • Bonus/Benefits: £NMW/NLW plus excellent Company benefits
  • Sector: Hotels
  • Job Type: Permanent

Job Description

MARINA ASSISTANT

Though a short drive from Glasgow, Cameron House feels a million miles away from everyday life. Set in 400 acres of beautiful Scottish countryside, it's considered one of the country's finest 5-star luxury resorts. 

Following an extraordinary restoration to the historical 17th century Baronial mansion, Cameron House Hotel will reopen this summer offering 140 beautiful bedrooms and 24 spectacular suites. Home to 115 luxury lodges, a world-class spa with rooftop infinity pool, 18-hole championship golf course, a range of impressive restaurants and bars, a new state-of-the-art Leisure Club, 124 berth marina, and a choice of exhilarating and relaxing outdoor activities.  

For meetings and conferences, Cameron House provides a flexible choice of seven function spaces in a truly memorable setting, while our extensive corporate offering also includes a range of team-building and social activities.

The romantic setting of Loch Lomond also makes Cameron House the perfect place for spectacular weddings. We can tailor bespoke wedding for guests, from intimate celebrations and larger events for up to 400 guests, or anything in between. 

Add all the above together, and we have something very special; all that's missing could be you.

THE ROLE - Marina Assistant 

Nestled in a sheltered bay at the southern end of the loch's western shore, our Marina's stunning location is dominated by the skyline of Ben Lomond. Its unbeatable location and impressive facilities are unrivalled by any marina resort in the UK.  We have 234 berths and can accommodate boats from 16 to 50 feet.  We offer guests everything from family cruises to exclusive private hire, with a trip on our Celtic Warrior adding extra sparkle to a special occasion.

Reporting to the Marina Manager you will be part of a fun, highly driven team who work together to provide an unrivalled experience for our members and guests. 

Key things you will be responsible for

   Daily Jetty checks
   Serving fuel 
   Crewing Motor Yacht/ Speedboat
   General upkeep and cleaning of Marina facilities and equipment 
   Reception and administration
   Retail sales and promotion of activity experiences 
   Reporting maintenance issues 
   Presentation and cleanliness in your department.
   Checking satisfaction and handling additional requests and member and guest feedback
   Capturing guest preferences and special requests 
   Billing, and payments
   Requisitions and secure handling of stock 

WHO WE ARE LOOKING FOR

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a typical' employee, there are some specific qualities or traits we look for.

   People who want to achieve great things - your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
   People who are naturally friendly - who genuinely care about our guests and the service they receive.
   People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
   People who show the same level of care for their team, as our guests - It's about supporting our colleagues to be the best they can be and to do the best job they can.
   People who will respect and protect the magical place we work in - it's up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

   National 5 Qualifications in English and Maths or SVQ Level 2 in Hospitality/Tourism /Activity Leadership or equivalent qualifications
   RYA Powerboat Level 2 Certificate/PWC Certificate/RYA VHF Operators Licence/RYA First Aider Course, or equivalent qualifications an advantage
   Experience in yacht crewing or within a marina environment desirable
   Great interpersonal skills with an ability to confidently interact at all levels
   Strong communication skills 
   Basic IT skills and ability to use hand held technology

WHAT'S IN IT FOR YOU?

At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We offer a generous range of employee benefits and, given what we do and where we are, you'll have plenty of opportunity to make the most of our own five-star facilities. Here's what to expect:

   Service Charge 
   Free meals when on duty, in our team cafes
   Pension scheme
   Refer-a-friend scheme
   Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
   Enhanced holidays, rising with long service
   Free Leisure Club Membership, with friends and family discounts
   Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
   On-site discounts on Cameron House and Cameron Lodges accommodation, food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities and retail products
   Supplier and local business discounts - from cinema tickets, car hire and airport parking to mobile phones, leisure activities and high street retailers
   Free parking

And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.