Leisure Club Attendant

  • Job Reference: CG4405
  • Date Posted: 20 April 2021
  • Recruiter: Cairn Group
  • Location: Royal Station Hotel, Newcastle Upon Tyne
  • Salary: On Application
  • Bonus/Benefits: NMW + benefits package
  • Sector: Hotels
  • Job Type: Permanent

Job Description

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role...

As a Leisure Club Attendant you are responsible for delivering the very best in customer service to our external members, hotel guests,and for pro-actively seeking opportunities to join new members to our facility. Your key responsibilities will be to ensure a high level of customer satisfaction, drive the facilities revenues and profitability, ensure the club is maintained to the highest standards by cleaning and checking the facilities, carry out pool checks and be aware of the importance of health and safety, accurately maintaining records and ensuring compliance.

About you

The successful candidate will have previous experience ideally within a leisure environment, with an outgoing personality, excellent communication skills and excellent command of the English language. A lifeguard qualification, pool plant and first aid would be desirable along with a gym qualification.
You will also be of smart professional appearance, have extensive experience in customer care and will make guest satisfaction a priority. You will be punctual and flexible in order to meet the needs of the business and be an effective team player.