HR Manager

  • Job Reference: RBH13872
  • Date Posted: 25 March 2024
  • Recruiter: RBH Management
  • Location: Wotton House, Dorking
  • Salary: On Application
  • Bonus/Benefits: Market Related
  • Sector: HR, Learning and Development
  • Job Type: Permanent

Job Description


At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey...


Wotton House Hotel is not just a place to stay; it's an experience. Set amidst lush landscapes and historic charm, our hotel offers a unique blend of luxury and tranquillity. As we continue to redefine hospitality standards, we are on the lookout for a skilled HR Manager who can contribute to our commitment to excellence.


Are you a seasoned HR professional with a passion for hospitality and a keen eye for talent? Wotton House Hotel, a luxurious destination nestled in the heart of Dorkin, Surrey is seeking a HR Manager to join our vibrant team. As the HR Manager, you will play an important role in creating a positive work culture and ensuring the smooth functioning of our human resources operations within the hotel. Your responsibilities will include:

  • Talent Acquisition: Lead recruitment efforts to identify and attract top-tier talent that aligns with our hotel's values and standards.
  • Employee Relations: Create and maintain a positive work environment by handling employee relations, conflict resolution, and fostering a culture of open communication.
  • Training and Development: Implement training programs to enhance employee skills and ensure continuous professional development.
  • Induction: Develop and refine our induction process to ensure new employees feel welcomed, informed, and prepared from day one. Create engaging orientation sessions that encapsulate our values, operational standards, and the unique culture of Wotton House Hotel.
  • Performance Management: Oversee performance appraisal processes and work with department heads to address performance-related issues.
  • Payroll: Support the payroll function to ensure accurate and timely compensation for all staff. Stay updated on legislation affecting payroll and implement best practices to maintain compliance and efficiency.


  • You will report directly to the General Manager, providing regular updates and insights on HR operations and employee relations.
  • As part of the RBH family, you'll have access to a supportive network, including the central management team and the Divisional HR Manager. This structure ensures guidance, best practices sharing, and assistance from experienced professionals across our wider HR team.


To be successful in this role, you should possess:

  • Proven experience as an HR Manager in the hospitality industry.
  • Strong knowledge of HR best practices, labour laws, and regulations.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to lead and inspire a diverse team.
  • Solid understanding of talent acquisition, employee engagement, and retention strategies.


  • Application closing date April 5th.
  • First stage interviews are scheduled to start week commencing 8th of April, to be held in person at Wotton House Hotel with the General Manager.
  • Feedback and next steps will be communicated to candidates moving forward in the process.
  • Our aim is to extend job offers by the 18th of April.


You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

  • Discounted hotel room rates for you and your friends & family
  • Access to company wellbeing programmes
  • Annual company events
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.


RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .