Head Barista

  • Job Reference: TFH1050
  • Date Posted: 10 June 2021
  • Recruiter: The Fellows House
  • Location: The Fellows House, Cambridge
  • Salary: On Application
  • Bonus/Benefits: £10.30/hour + tips + benefits
  • Sector: Customer Service
  • Job Type: Permanent

Job Description

Head Barista

Those who can imagine anything, can create the impossible. - Alan Turing

 

The Sage of Cambridge

At The Sage of Cambridge, we are passionate about uplifting your day with great coffee, fresh and hearty dishes, inspired but not limited to the plant-based experiments. We encourage our guests and neighbours to make wiser inspiring lifestyle choices in a relaxed environment, perfect for working or catching up with friends.

The Sage of Cambridge transforms into a vibrant wine and aperitifs bar after 5PM. It becomes the perfect place for after-work drinks for guests and neighbours and celebrates local talent through its array of events and workshops.

 

The Hotel

At the Fellows House, we want to offer everyone who walks through our doors an amazing experience. We offer a very personal blend of empowerment, enlightenment, and engagement and seek the remarkable in the everyday and everything that goes into this most unique Hotel.

Most of all we seek exceptional people who embody our team culture to be as devoted and person-centred as you.  The brightest and best Cambridge has to offer.

 

The Person

You are a leader within our industry and are truly passionate about making a difference in our guests' experiences. You lead, motivate and support your team developing a great team morale and driving overall efficiency. You enjoy the contact with guests and are eager to bring your ideas to the table in order to improve guest satisfaction. You are a passionate barista and ideally have some knowledge about wine and are willing to learn and continuously develop yourself.

 

 

The Role

As a Head Barista, you will lead the shifts at the Sage of Cambridge. Reporting in to the Restaurant & Bar Manager, you will be directly responsible for ensuring guest satisfaction is at a high level. You will be trained in ordering key items and will be responsible for stock levels at the Sage of Cambridge.

You will be part of the leadership team within the Food & Beverage department and will be involved in any decision relevant to the Sage of Cambridge, service and training.

 

 

Key responsibilities

  • Lead service on the floor
  • Ensure high level of customer satisfaction and take action when required
  • Resolve complaints or issues guests might have
  • Supervise and train team members to ensure their performance is up to standards required
  • Stock level management and ordering

 

Requirements

  • UK citizen or valid work permit
  • Experience as a team leader or supervisor in a hotel environment, preferably in Food & Beverage
  • Experience working within a hotel breakfast team
  • Proficient numeracy and literacy skills

 

 

Cultured

We believe in being our best and true selves every single day and delivering the most refined experiences possible. We believe in always having good manners and being polite. We never let our high standards slip, have impeccable taste and an eye for detail. We have a deep love and respect for all cultures and cultural pursuits.

 

Devoted

We are wholly committed to creating perfect experiences for our guests and teams alike. We are trustworthy and fiercely loyal. Everything we do is fuelled by passion.  Passion for excellence. Passion for making the world a better and more interesting place. Passion for sharing wisdom. Passion for supporting each other to be the best we can be.

 

Person-centred

We believe in understanding and engaging with everyone on a human level. We recognise that everyone deserves to be appreciated for the genuine person they are with unique needs, desires, tastes, and preferences.

 

Benefits of working at The Fellows House:

  • Comprehensive salary package
  • Access to GO Hilton Travel Programme - stay in Hilton Hotels around the world for as little as 35$.
  • 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme
  • Staff meals and hot drinks on shift
  • Career Development
  • Extensive learning & development opportunities

In exchange for your efforts and dedication we offer a fantastic place to work, an opportunity to shape the culture of a new hotel and a comprehensive benefits package. If you wish to be considered for this superb opportunity click 'apply'.