Guest Service Assistant - Nights (Immediate Start Available)

  • Job Reference: RBH6587
  • Date Posted: 17 April 2021
  • Recruiter: RBH Management
  • Location: Holiday Inn Express Leicester, Leicester
  • Salary: On Application
  • Bonus/Benefits: Staff Perk Box, Accommodation discounts, Vouchers and bonus
  • Sector: Hotels
  • Job Type: Permanent

Job Description

At Holiday Inn Express Leicester - City we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Guest Service Assistant - Nights  has become available at Holiday Inn Express Leicester - City. Reporting into the Guest Service Manager, you will be responsible for guest check-in and check-out, serving at the bar and night audit function. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

With 110 bedrooms and 3 meeting rooms, the Holiday Inn Express Leicester City is situated next door to King Power Stadium, home to Leicester City Football Club. The hotel is only five minutes drive from the city centre. The M1 abd M69 motorways are both within 15 minutes' drive, and East Midland Airport ihalf an hour away by car. We pride ourselves on investing in our people and delivering oustanding customer service.

What's In It For You?

People love to work with RBH Hotels because…

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There's open, clear communication from the top
  • We've got great career development opportunities
  • There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Money off high street retailers
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty 

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience is preferable but full training is provided.

The Bigger Picture

Holiday Inn Express - Leicester City is managed by RBH Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!