Guest Service Agent - DoubleTree by Hilton Edinburgh City

  • Job Reference: RBH9864
  • Date Posted: 6 June 2022
  • Recruiter: RBH Management
  • Location: DoubleTree by Hilton Edinburgh City, Edinburgh
  • Salary: On Application
  • Bonus/Benefits: £20,856.00 + Great Perks!
  • Sector: Hotels
  • Job Type: Permanent

Job Description

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A GUEST SERVICES AGENT AT DOUBLETREE BY HILTON EDINBURGH CITY....

The position of Guest Services Agent has become available at DoubleTree by Hilton Edinburgh City Centre. Reporting into the Reception Manager, the successful candidate will support the delivery of our guest experience. You will be based at our Front Of House and ensure our guests have a warm welcome to the hotel and their individual requests are delivered.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role, you will need the following qualities and skills:

  • Loves creating a 'home away from home' for our guests throughout their stay with us to the moment they leave.
  • Takes great pride in what they do.
  • Loves working as part of a team.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

#LifeatRBH