Graduate Manager Programme

  • Job Reference: CAM1488
  • Date Posted: 11 January 2022
  • Recruiter: Cameron House
  • Location: Cameron House, Loch Lomond
  • Salary: On Application
  • Bonus/Benefits: £22000 gross per annum plus paid overtime free leisure membership and
  • Sector: Hotels
  • Job Type: Permanent

Job Description

CAMERON HOUSE GRADUATE PROGRAMMES

We are now inviting applications for the industry leading Cameron House Graduate Manager Programme intake 2022. Closing date for applications is the 31st March and interviews will take place in April.  Candidates must be available for commencement late June/Early July 2022.

Magnificent and uniquely inspirational. Cameron House, a 5 star resort nestled on the world-famous bonnie banks of Loch Lomond has reopened following a multi-million pound restoration. Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate where Cameron House resides is rich in character and history. With an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, an extensive array of resort activities, and a choice of six restaurants and five bars that will cater to everyone.

The iconic lochside setting is impressive in its grandeur, celebrated and treasured. Set within 400 acres of beautiful Scottish countryside, adventure is on your doorstep, with Loch Lomond providing the perfect location for water sports and land activities, including speedboat tours, paddle boarding, canoeing and kayaking, 4X4 off-road driving, falconry and more.

Add all the above together, and we have something very special; all that's missing could be you.

THE ROLE - Cameron House Graduate Programmes

If you've already worked part time in our industry and recently graduated in a Management discipline or hospitality programme at Masters, Degree level or HND level, you may looking to fast track your career with a programme that will build on your knowledge, and help you develop your potential, laying the foundations of a 5* career in Hospitality Management.

Our 18 months Graduate Management Programmes operate in the following areas:

The Rooms Division Specialist Programme

6 Months within Housekeeping Operations
6 Months within Front Office Operations/Reservations
6 Months within Guest Experience (Guest Relations and Transport Services)

The Food and Beverage Specialist Programme

6 Months within Kitchen Operations
6 Months within Restaurants or Meeting & Event Operations
6 Months within Bar Operations and/or Sommelier Service

The Multi- Discipline Programme

6 Months within Food & Beverage Operations
6 Months within Rooms Division (Front Office/Housekeeping or Guest Experience)
6 Months Leisure & Spa and/or Activities

What you will be doing in each area:

You will join each department and learn the operation from the basics on the front line with coaching by your Department Manager and mentoring to help you assume supervisory and management duties and responsibilities towards the end of each block of training.

As well as regular meetings and feedback provided by the Director of Human Resources and Training and Development Manager, Graduate Managers will be supported by the Senior Management (Executive) team during their development through the programme.  In addition you will be assigned a Special Project which will be presented to the Resort Director and Executive team on completion. Where approved, your proposal will be implemented, improving how we care for our team, or our guests, or our environment.

Off-Job Training

Your structured learning plan will ensure that on-job and on-line learning is complimented with a variety of industry relevant qualifications and management development which may include programmes such as:

   First Aid at Work Training
   Personal Licence Training
   Wine and Spirits Educations Trust Level 2 Certificate
   Food Safety Training
   IOSH Health and Safety for Managers
   Managing Performance
   Time Management and Delegation
   Presentation Skills

What happens at the end of the programme?

On successful completion of the programme Graduate Managers should be capable of undertaking an Assistant Head of Department level position in a large department or a Head of Department position within a smaller outlet or operation across Cameron House Resort.

WHO WE ARE LOOKING FOR

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a typical' employee, there are some specific qualities or traits we look for.

   People who want to achieve great things - your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
   People who are naturally friendly - who genuinely care about our guests and the service they receive.
   People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
   People who show the same level of care for their team, as our guests - It's about supporting our colleagues to be the best they can be and to do the best job they can.
   People who will respect and protect the magical place we work in - it's up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

   To have recently graduated in a Management discipline or hospitality programme at Masters, Degree level or HND level
   Previous experience of working in the hospitality industry 
   Ability to quickly build excellent working relationships 
   Excellent interpersonal skills
   To be passionate about service excellence
   To have the ability to work flexibly and be self-directed
   Proficient IT skills with knowledge of Office software and ability to use handheld technology
   UK Driving Licence due to the spread out nature of the resort and shift working patterns
   Right to work in the UK
   Ability to source local accommodation as no accommodation can be provided

WHAT'S IN IT FOR YOU?

As well as the on and off job training and development, we offer a generous range of employee benefits and, given what we do and where we are, you'll have plenty of opportunity to make the most of our own five-star facilities. Here's what to expect:

   Free meals when on duty, in our team cafes
   Pension scheme
   Refer-a-friend scheme
   Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
   Enhanced holidays, rising with long service
   Free Leisure Club Membership, with friends and family discounts.
   Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
   On-site discounts on Cameron House and Cameron Lodges accommodation, 30% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities and retail products
   Supplier and local business discounts
   Free parking

And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.