Full Time Guest Service Assistant Night's Team

  • Job Reference: RBH7166
  • Date Posted: 29 May 2021
  • Recruiter: RBH Management
  • Location: Holiday Inn Express Manchester Airport, Manchester
  • Salary: On Application
  • Bonus/Benefits: Minimum Wage + excellent benefits
  • Sector: Hotels
  • Job Type: Permanent

Job Description

At Holiday Inn Express Manchester Airport we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Guest Service Assistant on our Night's Team has become available at Holiday Inn Express Manchester Airport . Reporting into the Guest Service Manager, you will be responsible for ensuring that all guest's receive a warm welcome, assisting with the safety & security of the hotel, serving and preparing food and beverages, and our breakfast buffet, as well as cleaning and admin duties all during night time hours. The successful applicant for this role will deliver excellent customer service, have a positive can do' attitude, be willing to learn and show that they care.
 

Where Will You Be Working?

Holiday Inn Express Manchester Airport is located 1.9 miles from Manchester International Airport.  The hotel has 199 bedrooms and is busy catering for both leisure and corporate guest's. 


What's In It For You?

People love to work with RBH Hospitality Management because

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There's open, clear communication from the top
  • We've got great career development opportunities
  • There's a culture of transformation and innovation


We will give you  opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Money off high street retailers
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty 


What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of working in a busy hotel is preferable, but full training is provided.


The Bigger Picture


Holiday Inn Manchester Airport is managed by RBH Hospitality Management; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH Hospitality Management we stand out from our peers, transforming hotels to perform exceptionally.


So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!