Front Of House General Assistant

  • Job Reference: FOH2021
  • Date Posted: 7 April 2021
  • Recruiter: Truestone Glenapp Castle
  • Location: Ayrshire, Scotland
  • Salary: On Application
  • Sector: Hotels
  • Job Type: Permanent

Job Description

FRONT OF HOUSE General Assistant.

Glenapp Castle is the ‘Best Independent Hotel in Scotland 2019’ in the CIS Awards,  nominated for ‘Best Independent Hotel in the UK’ by the Cateys 2018,  described as ‘The best Castle Hotel in the UK by Tatler,  and we are looking for Front of House Assistants to join our expanding Team. 

Glenapp Castle is a luxury 17 bedroom suite five red star Relais & Chateaux Hotel based in South West Scotland.   Consistently reviewed with 5-stars on TripAdvisor, we continue to grow and develop.   We are soon to launch a spectacular Castle Penthouse Apartment, we have recently opened within our Victorian Walled Garden our newly refurbished Glasshouse, and our programme of Activities and Experiences continues to grow, thus satisfying the experiential travel desire of International and well-heeled travellers.  The Glenapp Castle Boat continues to thrill our customers with our private charters to the iconic Ailsa Craig, and the one and only Sea Fishing with an African Golden Eagle at sea.  Our Hebridean Sea Safari will take our guests on an adventure of a lifetime by boat to Scottish Islands, many of which are only accessible by sea.  It really is an exciting time to join Glenapp Castle. 

We are looking for someone who exudes positivity, personality, has a passion and genuine desire to grow their career within the hotel sector. Ideally, some experience of working in a front of house hotel environment is preferred, but attitude and capability is as important.  This is a hands-on job which needs a multi-tasker who can keep smiling through any challenge.   As Glenapp Castle’s business continues to develop and grow, it is essential that we have employees who embrace change and thrive in a dynamic culture.  

Hours are negotiable to be worked up to five days over seven and will be in a shift pattern.  Competitive salary will be offered in line with experience. 

In return we offer

  • 28 days holiday including Bank holidays (pro rata)
  • Excellent staff benefits and discounts at Glenapp Castle.
  • Excellent Staff rates at Relais and Chateaux Hotels Internationally
  • Outstanding staff rates at Pride of Britain Hotels & Luxury Scotland Hotels
  • Staff meals
  • Pension Scheme
  • Death in Service insurance
  • Ongoing training and development