Food & Beverage Supervisor / Lounge Supervisor

  • Job Reference: JI6661
  • Date Posted: 24 May 2021
  • Recruiter: Jurys Inn
  • Location: The Midland Manchester, A Leonardo Royal Hotel
  • Salary: On Application
  • Bonus/Benefits: Competitive Salary
  • Sector: Hotels
  • Job Type: Permanent

Job Description

The Midland - a sanctuary from the urban environment, a space to relax, recharge and calm the senses - an oasis in the heart of the city.

We have a great opportunity for a Restaurant Supervisor to join The Midland Hotel - Manchester, working in the Bar and Lounge - serving food and drink from early morning to late evening, bringing together a bit of Northern hospitality with contemporary design.  This will be the place for everyday special occasions. 

Your responsibilities will be:

  • Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
  • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
  • Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved
  • Supervises the food & beverage team fostering a culture of growth, development and performance within the department
  • Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships with all key stakeholders
  • Takes the lead to deliver departmental programmes that advance service standards, profitability and cost control
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Experience we expect:

  • Experience in food & beverage service
  • Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions with proven problem-solving capabilities offering support where required
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
  • Experience of working with IT systems on various platforms
  • Strong communication skills 

Why come and work for us:

  • Earn thousands by referring a friend to work with us
  • Stay at one of our Jurys Inn or Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
  • Company Pension Scheme, Life assurance & Wellbeing support
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
  • The opportunity to work for a well-respected brand where people development is at the heart of our culture
  • An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
  • Leo Points - earn performance based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!!
  • Employee of the month earning you a little bonus and fame for that entire month.
  • Flexible working hours- shift working is what we do but not split shifts - we want you to have a work-life balance too
  • Uniform & Meals on duty
  • Monthly / Quarterly engagement activities - we like to have fun while working hard
  • Annual Charity Event Day- we help and support our communities
  • Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support