Food & Beverage Bar Supervisor
When we strive to become better than we are, everything around us becomes better too. - Paulo Coelho
At the Fellows House, we want to offer everyone who walks through our doors an amazing experience. We offer a very personal blend of empowerment, enlightenment, and engagement and seek the remarkable in the everyday and everything that goes into this most unique Hotel.
Most of all we seek exceptional people who embody our team culture to be as devoted and person-centred as you. The brightest and best Cambridge has to offer.
You are a leader within our industry and are truly passionate about making a difference in our guests' experiences. You lead, motivate, and support your team developing a great team morale and driving overall efficiency. You enjoy the contact with guests and are eager to bring your ideas to the table in order to improve guest satisfaction. You will have experience working in a bar as a team leader or supervisor. You are not only passionate about crafting amazing drinks but have a true passion for the industry in general, you are keen to be cross trained across outlets and want to develop your skills to the next level.
As a F&B Bar Supervisor, you will lead the team and service in our Bar, under the supervisor of the Mixologist and Restaurant & Bar Manager.
You will be directly responsible for ensuring guest satisfaction is at a high level. You will be trained in ordering key items and will be responsible for stock levels of any relevant items.
You will be part of the leadership team within the Food & Beverage department and will be involved in any relevant decision on service and training. You will be expected to be flexible across all outlets and services of the Food & Beverage department, including Breakfast and Restaurant service.
- Lead bar team on the floor
- Ensure high level of customer satisfaction and take action when required
- Resolve complaints or issues guests might have
- Supervise and train team members to ensure their performance is up to standards required
- Stock level management and ordering
- UK citizen or valid work permit
- Experience as a team leader or supervisor in a busy restaurant
- Proficient numeracy and literacy skills
We believe in being our best and true selves every single day and delivering the most refined experiences possible. We believe in always having good manners and being polite. We never let our high standards slip, have impeccable taste and an eye for detail. We have a deep love and respect for all cultures and cultural pursuits.
We are wholly committed to creating perfect experiences for our guests and teams alike. We are trustworthy and fiercely loyal. Everything we do is fuelled by passion. Passion for excellence. Passion for making the world a better and more interesting place. Passion for sharing wisdom. Passion for supporting each other to be the best we can be.
We believe in understanding and engaging with everyone on a human level. We recognise that everyone deserves to be appreciated for the genuine person they are with unique needs, desires, tastes, and preferences.
Benefits of working at The Fellows House:
- Comprehensive salary package
- Access to GO Hilton Travel Programme - stay in Hilton Hotels around the world for as little as 35$.
- 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme
- Staff meals and hot drinks on shift
- Career Development
- Extensive learning & development opportunities
In exchange for your efforts and dedication we offer a fantastic place to work, an opportunity to shape the culture of a new hotel and a comprehensive benefits package. If you wish to be considered for this superb opportunity click 'apply'.