FOOD AND BEVERAGE SUPERVISOR -GREAT SCOTS BAR
We have a unique opportunity for a Food and Beverage Supervisor to join our Great Scots Bar team ahead of our hotel re-opening this year.
Though a short drive from Glasgow, Cameron House feels a million miles away from everyday life. Set in 400 acres of beautiful Scottish countryside, it's considered one of the country's finest 5-star luxury resorts.
Following an extraordinary restoration to the historical 17th century Baronial mansion, Cameron House Hotel will reopen this summer offering 140 beautiful bedrooms and 24 spectacular suites. Home to 115 luxury lodges, a world-class spa with rooftop infinity pool, 18-hole championship golf course, a range of impressive restaurants and bars, a new state-of-the-art Leisure Club, 124 berth marina, and a choice of exhilarating and relaxing outdoor activities.
For meetings and conferences, Cameron House provides a flexible choice of seven function spaces in a truly memorable setting, while our extensive corporate offering also includes a range of team-building and social activities.
The romantic setting of Loch Lomond also makes Cameron House the perfect place for spectacular weddings. We can tailor bespoke wedding for guests, from intimate celebrations and larger events for up to 400 guests, or anything in between.
Add all the above together, and we have something very special; all that's missing could be you.
THE ROLE - Food and Beverage Supervisor - Great Scots Bar
As the focal meeting point, and the resort's biggest bar, Great Scots offers an alluring backdrop of Loch Lomond and the mountains, best experienced from the outside 1st floor terrace. Our guests can enjoy seasonal menus for breakfast, lunch and dinner, or settle in for a dram at our famous Whisky Bar where there's over 300 to choose from.
As F&B Supervisor your scope will be to support the Great Scots Bar Manager by leading your shift and overseeing in the day-to-day performance of the team in the knowledgeable service of beverage (particularly Whisky) and food.
Key things you will be responsible for:
Proficiency in the tasks of Food and Beverage Assistant, including mise en place
cleanliness, setting tables, taking orders, service of food and drinks, billing and payments
Leading daily briefings and handovers
Organising the daily workload, delegate tasks and co-ordinate breaks
Monitoring performance via checklists and SOPs
Providing feedback, and undertake informal counselling to support improved performance
Supporting the team with any shift challenges
On job training of new employees
Handling and resolving guest feedback
Billing queries, adjustments and recoveries
Cash ups and banking
WHO WE ARE LOOKING FOR
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a typical' employee, there are some specific qualities or traits we look for.
People who want to achieve great things - your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
People who are naturally friendly - who genuinely care about our guests and the service they receive.
People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
People who show the same level of care for their team, as our guests - It's about supporting our colleagues to be the best they can be and to do the best job they can.
People who will respect and protect the magical place we work in - it's up to all of us to look after our environment and never take it for granted.
TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:
HND/NC/SVQ or equivalent qualification, or equivalent experience in hospitality or tourism related field
Experience of supervision and of working in similar quality Food and Beverage environment
To be thorough, with keen attention to detail
Ability to quickly build excellent working relationships
A flexible approach to work to meet operational demand
Excellent communication skills
Basic IT skills with knowledge of Office software and ability to use technology
UK Driving Licence preferred due to the shift pattern and spread out nature of the resort
WHAT'S IN IT FOR YOU?
At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We offer a generous range of employee benefits and, given what we do and where we are, you'll have plenty of opportunity to make the most of our own five-star facilities. Here's what to expect:
Free meals when on duty, in our team cafes
Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
Enhanced holidays, rising with long service
Free Leisure Club Membership, with friends and family discounts.
Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
On-site discounts on Cameron House and Cameron Lodges accommodation, 30% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities and retail products
Supplier and local business discounts - from cinema tickets, car hire and airport parking to mobile phones, leisure activities and high street retailers
And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.