Food and Beverage Guest Service Supervisor

  • Job Reference: RBH6946
  • Date Posted: 28 April 2021
  • Recruiter: RBH Management
  • Location: Holiday Inn Express Barrow in Furness
  • Salary: On Application
  • Bonus/Benefits: £19,800 per annum
  • Sector: Hotels
  • Job Type: Permanent

Job Description

At Holiday Inn Express Barrow in Furness we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Food & Beverage Guest Service Supervisor has become available at the Holiday Inn Express Barrow in Furness. Reporting into the F&B Guest Service Manager, you will be responsible for providing exceptional expeirences for our guests, making them feel comfortable and at home, as well as leading a team of great individuals. The successful applicant for this role will be able to display great leadership skills, deliver excellent customer service, have a positive can do' attitude, be willing to learn and show that they care.

The position will supervise the F&B team whilst acting as a Duty Manager for the Hotel. Shifts will be pro-rota and will vary from 6:45am-15:15 and 14:45 - 23:15. The hotel requires an individual to be flexible and be a hands on operator who is passionate about food and beverage. The role will lead the team and service as well as support the F&B Guest Service Manager. 

Previous experience within a food and beverage environment is preferred as well as hotel experience. Although training will be provided, this is a role which requires the individual to be an "all rounder" and someone who is passionate, self motivated and enjoys working in a busy environment. 

Where Will You Be Working?

The Holiday Inn Express Barrow in Furness hotel is located in Barrow's town centre and is just a 3 minute drive to the main BAE systems main plant. We have 127 bedrooms where guests can sleep soundly in the brand new modern rooms, price includes a complimentary breakfast with hot items.  The hotel makes a convient buisness venue with 3 well-equiped conference rooms and complimentary wi-fi. 

What's In It For You?

People love to work with RBH because

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There's open, clear communication from the top
  • We've got great career development opportunities
  • There's a culture of transformation and innovation 

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Money off high street retailers
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of working in a hotel is preferable but full training is provided.

The Bigger Picture
Holiday in Express Barrow In Furness is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!