As an Administrator we want you to be part of a great and diverse team working together to provide great hospitality and accuracy to our guests and hotel in the accounts team.
What we want you to -
- Practical experience with hotel Property Management Systems and Point of Sales, preferably Opera and Micros.
- Experience of working with IT systems on various platforms
- Experience of working with finance software is desirable but not essential
- Good knowledge of Microsoft Excel
- Experience in hotel front of house operations or accounting is beneficial but not essential
- Hands-on approach with a can-do work style
- Ability to find creative solutions taking ownership for duties and tasks assigned
- Personal integrity, with the ability to work in an environment that demands excellence
- Strong communication skills
- Be Self-motivated as you will be working mainly alone as part of a dispersed team
- Well organised - achieving deadlines for tasks and meeting targets
- Detail orientated
The job -
- Supporting compliance of internal controls by working closely with operational departments and the finance team.
- Working with the front of house team on invoicing, query management and ad hoc administration.
- Work with Meetings and Events team across the estate to ensure deposits are received, reconciled and posted to the appropriate property in a timely manner.
- Assist rooms division and F&B department on voucher redemption, reconciliation and query management
- Undertake the Gift voucher management within the property to issue out gift vouchers to customers and the reconciliation of these accounts.
- Assist the management team with cash management
- Carry Out reporting and analysis that may be requested from the management team
- Any ad hoc requirements that supports the business.
- Supporting the smooth running of Hotel, exerting diligent process control and ensuring efficiency and resilience to growth
- Working as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to enquiries
- Taking responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
- Delivering on departmental plans and objectives, where hotel initiatives & targets are achieved
- Collaborating with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Building and maintaining effective working relationships whilst promoting the company culture and values.
- Ensuring adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Why come and work for us - to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.
Some of the great benefits of working for us include:
- The opportunity to work for a well-respected brand where people development is at the heart of our culture.
- Happy Rewards - we reward your performance with points, and what does points make .PRIZES. Whether its love to shop vouchers or that well deserved day off, you choose!
- Stay at one of our Jurys Inn or Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
- Employee of the month earning you a little bonus and fame for that entire month.
- An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future.
- Earn yourself thousands by referring a friend.
- Meals on duty.
- We have many locations in the UK and Ireland which means if you want to develop or just fancy a change of scenery, we can help you to move.
- Company Pension Scheme, Life assurance & Wellbeing support.
- We help and support our local communities with lots of Charity Events throughout the year.