We Welcome Happy #happyistheplacetobe
We have a great opportunity for an Duty Manager - Food and Beverage to join the group at Jurys Inn.
We want you to support a brilliant and diverse team to deliver excellence to our valued customers across our amazing hotel.
Experience we expect -
Strong Operational knowledge Restaurants and Bars.
Background in branded hotels or restaurants is preferred - so you will understand how we work
Excellent Customer service skills, standards driven, good organisational skills
To be able to make decisions in a fast paced environment and to enjoy it
To be great at up-selling - anticipating customer needs as well as improving the bottom line
To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management
Ability to communicate to and motivate your team providing day to day leadership and direction
Be able to use computer systems - we use Opera, SAP and Micros. (for the occasional time you do get a desk)
Your responsibilities will be:
To plan and ensure the hotel is ready for the days business - preparing for the morning meeting and sharing information with the team
To be out and about in the hotel, supervising the day to day operation and ensuring exceptional guest service.
To encourage the team to maximise sales opportunities
To ensure prompt resolution of customer complaints
To develop and train the team to be able to deliver their job brilliantly so that we get great feedback from guests
Why come and work for us?
Varied and interesting work- no day is the same at Jurys Inn
Great development opportunities - over 75% of our General Managers have been internally promoted - we run an Accelerate programme to help Managers become Deputy Managers and have an Insights programme for Team members who want to become Managers - we really care about developing people
Having the chance to work with and around friendly people - we have a great culture with employee satisfaction at 83.3% (2016 result)
Training run by experts to support your needs
Sensible benefits -Pension Scheme, Life assurance, wellbeing support, wedding leave, Bike to work etc
Earn up to £1000 for recommending a friend to work for us
Birthday cards every year- we celebrate everything
The opportunity to work for a well respected brand where people development is at the heart of our culture
Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support.