Duty Manager

  • Job Reference: DM2021
  • Date Posted: 7 April 2021
  • Recruiter: Truestone Glenapp Castle
  • Location: Ballantrae
  • Salary: On Application
  • Sector: Hotels
  • Job Type: Permanent

Job Description

DUTY MANAGER REQUIRED FOR FIVE RED STAR GLENAPP CASTLE

Nominated for Independent Hotel of the Year at the Cateys 2018

Due to an exciting business expansion, there has never been a better time to join a rapidly growing business and we are now welcoming applications for a full time Duty Manager to join our team at 5 Red Star Glenapp Castle Hotel in South Ayrshire

Are you searching for a challenging and fulfilling role delivering a five-star service to guests by going above and beyond and exceeding their expectations? Then this is a job for you.

We have a fantastic opportunity for you to join a vibrant, fun loving team in a fast-paced environment and in a successful business that is constantly developing and growing. You will be responsible for ensuring all operations flow smoothly within the Castle and oversee facilities management, security, health and safety and customer service.

You need to be super organized to be able to manage all the daily operations going on within the Castle, whilst consistently meeting timescales and five-star customer expectations.  You will ensure employee productivity by assisting with training and developing the team and helping to create a positive working environment. Also, you will monitor the efficiency of all processes and make recommendations to improve overall operations.

We are looking for a highly motivated individual with a positive and pro-active outlook who possesses bags of energy and enthusiasm and the ability to drive and lead the team forward.  You will be able to demonstrate experience in a previous Management role and customer service experience coupled with a strong understanding of fine dining and wine knowledge.

Multi lingual skills and a Business Administration or similar qualification would be advantageous but are not essential.

In return, we offer career development to help you reach your full potential, a positive and stimulating working environment and excellent rates of pay, coupled with an amazing benefits package to complement your competitive salary.

This is a great opportunity for someone wanting to develop their career in a five star hotel and this Duty Manager role is a key position within the team.

Ref: Duty Manager 2021