Director of Revenue Management New Opening The Westin London City Hotel & Residences

  • Job Reference: RBH6689
  • Date Posted: 1 February 2021
  • Recruiter: RBH Management
  • Location: The Westin London City Hotel & Residences, London (Central)
  • Salary: On Application
  • Bonus/Benefits: Competitive Salary
  • Sector: Hotels, Finance & Revenue, Head Office Support
  • Job Type: Permanent

Job Description

At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

We have commenced our search for an experienced Director of Revenue Management to support the opening of the Westin London City Hotel & Residencies. Due to open in the summer of 2021 and reporting to the General Manager you will liaise regularly with the hotel management company, hotel owners and have full accountability for the reveune managemnt of the hotel.

Key tasks include:

  • Set and manage sales and pricing strategies that are based on sound commercial judgement through effective analysis, reporting and use of business intelligence tools.
  • Build effective working relationships with RBH central departments, Marriott brand support, and all other stakeholders to ensure the delivery of effective revenue management strategies.
  • Be a champion for total revenue management.
  • Produce the annual rooms budget at market segmentation level; and participate in setting the complete annual budget and targets for The Westin.
  • Determine the market segment and distribution strategies required to achieve the budget targets.
  • Work in commercial partnership with the General Manager and hotel team to meet and exceed monthly and annual revenue targets for all sales streams.
  • Produce and review the daily Demand Calendar to maximise RevPar and profit through the effective manipulation of pricing, inventory and sales restrictions.
  • Manage the OneYield revenue management system; monitoring decisions, recommendations and validating the forecasts.

To be considered for this role you will need:

  • Very high proficiency with the full range of hospitality systems; e.g. PMS, CRS, RMS, GDS, Sales & Catering, Channel Manager and Microsoft Office products.
  • Previously experienced with Marriott systems: Marsha, Opera and OneYield for rapid onboarding.
  • 3 years experience in a Manager/Director role.
  • London experience.

N.B. we are expecting high volumes of applications for this role and additional screening questions have been included in the initial application process. We will not be accepting applications made by direct email, messages on LinkedIn or unsolicited CV's via recruiters/agency. We are also not in a position to sponsor employees on a Tier 2 working visa.

Where Will You Be Working?

The Westin London City Hotel & Residences will be a key part of the redevelopment of the former Queensbridge House site, as well as an independently operated destination restaurant. The site stretches from Queenhithe Dock - the oldest in London - and runs north to south, bridging across Upper Thames Street and giving it a prominent position over one of the primary arterial routes through the City of London. Highly visible from the South Bank, the hotel will also benefit from panoramic views over the River Thames and will complete the northern riverbank walkway between the Tower of London and Millennium Bridge.

The hotel will be the first under Marriott's Westin brand in the UK. The hotel's 222 guest rooms, including 10 suites and Presidential Suite, are designed to offer guests a nature-inspired respite in the centre of a bustling city, expertly balancing a calming palette of natural colours with contrasting tones, textures and materials. The development also includes a fitness and leisure suite, conference facilities, plus a restaurant and wine bar with spectacular views over the River Thames.

The hotel will feature an indoor swimming pool, idyllic 375m² spa and WestinWORKOUT® fitness studio with state-of-the-art TRX® exercise equipment. In addition, 830m² of ultra-modern meeting and event space will be available, including a Junior Ballroom and four meeting rooms, as well as a 24-hour business centre.

What's In It For You?

People love to work with RBH because

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There's open, clear communication from the top
  • We've got great career development opportunities
  • There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes. 

  • Everyday discounts from high street retailers
  • Opportunities to be involved in charity and community events
  • Career opportunities, training and help with course fees
  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Flexible working arrangements because we know your life comes first
  • Healthcare plans and Insurance plans (just in case)

The Bigger Picture

With a real focus on performance, people, quality, profit and communities at RBH we transform hotels.

RHB is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!