Champagne Lounge Manager

  • Job Reference: JI6810
  • Date Posted: 3 June 2021
  • Recruiter: Jurys Inn
  • Location: The Midland Manchester, A Leonardo Royal Hotel
  • Salary: On Application
  • Bonus/Benefits: Competitive Salary
  • Sector: Hotels
  • Job Type: Permanent

Job Description

We have a great opportunity for a Champagne Lounge Manager to join The Midland Lounge at The Midland Hotel, Manchester

 

Good food, great drinks, and even better company.  Our guests enjoy everything from sharing platters to bar snacks at The Midland Lounge, where our bartenders will be happy to mix up a drink or two.

 

First opened in 1903, The Midland Hotel has been delighting guests from the very beginning.  Originally built to serve rail travellers from London, our stunning building and ballroom charmed visitors day in and day out, and while our appearance has changed over the years, our outstanding service remains the very same.

 

Today the Grade II listed, 4-star hotel is one of Manchester's most-loved icons.  Over the years we've hosted everyone from rock stars and politicians to royalty, and our history has taught us one simple thing: every guest is unique, and so their stay must be too.

 

From our 312 sumptuous bedrooms to our award-winning food and drink, idyllic spa and impressive event spaces, every part of The Midland experience transcends the ordinary.

 

Key responsibilities of the Champagne Lounge Manager:

  • Ensures the smooth running of The Midland Lounge, where all aspects of the guest food & beverage service experience are delivered to the highest levels
  • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
  • Develops and implements plans where The Midland Lounge initiatives & hotel targets are achieved
  • Leads and manages The Midland Lounge team, fostering a culture of growth, development and performance within the department
  • Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships with all key stakeholders
  • Establishes and delivers effective programmes that advance service standards, profitability and cost control
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

 

Requirements of the Champagne Lounge Manager:

  • Proven experience in food & beverage service with a strong knowledge and passion for cocktails
  • Excellent leadership skills with a hands-on approach and lead-by-example work style
  • Commitment to exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions, offering advice and recommendations
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
  • Experienced in using IT systems on various platforms
  • Strong communication skills

 

Why come and work for us: 

  • Earn thousands by referring a friend to work with us
  • Stay at one of our Jurys Inn or Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
  • Company Pension Scheme, Life assurance & Wellbeing support
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
  • The opportunity to work for a well-respected brand where people development is at the heart of our culture
  • An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
  • Leo Points - earn performance based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!!
  • Employee of the month earning you a little bonus and fame for that entire month.
  • Flexible working hours- shift working is what we do but not split shifts - we want you to have a work-life balance too
  • Uniform & Meals on duty
  • Monthly / Quarterly engagement activities - we like to have fun while working hard
  • Annual Charity Event Day- we help and support our communities
  • Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support