Business Manager

  • Job Reference: 00006703-1
  • Date Posted: 6 May 2022
  • Recruiter: The National Trust for Scotland
  • Location: Balnain House (Hybrid)
  • Salary: On Application
  • Bonus/Benefits: £43,050 TO £47,667
  • Sector: Contract Catering, Operations
  • Job Type: Permanent

Job Description

Scope of role and responsibilities

The Business Manager is effectively a performance management (KPIs, revenues and costs), business planning, resource planning, business analysis, and compliance manager working on behalf of the General Manager and across Consultancy Services, Customer & Cause and Finance & Business Services.

The role reflects the devolved emphasis within the NTS and ensures business units and regions are optimising their use of resources, their efficiencies and revenue performance. It has specific responsibility, under the leadership of the General Manager, for the coordination, production and subsequent monitoring and assessment of business plans (Annual Operating Plans) and developing and producing management information. They will lead corporate governance, compliance and policy within the Region.

Their key responsibilities cover the following areas:
 Management of the regional office function at Balnain House
 Trading performance and customer insight; business analysis
 Employment and payroll management
 Market analysis (competitive, trends)
 Business development appraisals (product, events, capital projects)
 Cost analysis and appraisals (operating costs, supply, project, resources)
 Resource planning (technical services, contractors, internal resourcing)
 Project planning and appraisals (conservation and commercial)
 Process analysis and continuous improvement
 Business planning (AOPs,)
 Commissioning and appointments of contracted services
 Management information and reporting within the Region/Group