Brand Homes Duty Manager (Glengoyne)

  • Job Reference: 00026767-1
  • Date Posted: 9 February 2024
  • Recruiter: Ian MacLeod Distillers
  • Location: Killearn
  • Salary: On Application
  • Bonus/Benefits: Highly Competitive
  • Sector: Temp, Interim & Seasonal, Venue, Attraction, Travel and Entertainment, Customer Service
  • Job Type: Permanent

Job Description

Are you looking for your next opportunity where you can combine your passion for leading a team and providing exceptional visitor experience? Well, this may be the perfect role for you…

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

Thanks for your interest in this opportunity with Ian Macleod Distillers. We own some exquisite brands such as Glengoyne, Rosebank, Tamdhu and Edinburgh Gin. If you haven’t already, please browse around our company internet pages, immerse yourself in our colourful history and sample the details of our brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

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Our opportunity…

We are Glengoyne. Nestled in a beautiful and picturesque setting just north of Glasgow, stands our beautiful Glengoyne Distillery and since 1833, we have been making our wonderful malt whisky. At the heart of our brand, product and experience are our people… it’s our people who make all of the magic happen!

We currently have an exciting opportunity as a Brand Homes Duty Manager to join our already established, hardworking and passionate team at the Glengoyne Distillery. This role is offered on part-time basis working 3 from 7 days (equivalent of 22.5 hours per week) with a highly competitive salary and an excellent benefits package.

The successful candidate will form part of the sites management team and be responsible for leading the established team of Distillery Ambassadors, in the delivery of tours, tastings, events, trade visits and all visit related activity to a high standard. It truly is an exciting time for our Brand Home and this could be an excellent opportunity for someone who has true passion and is dedicated to providing an exceptional visitor experience in a warm and friendly environment.

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Who We Are Looking For…

In order to be considered for this opportunity, we are looking for candidates who have previous experience in a similar role to ours and can clearly demonstrate they have exceptional customer service and people management skills, ideally within a visitor attraction and/or hospitality environment. Previous experience within the whisky and spirits industry would be beneficial but not essential.

We are looking for someone with a charismatic, warm and engaging personality, who is able to lead a successful team of individuals, establishing a warm and friendly culture. An effective communicator who can build strong relationships, and work together with the team to deliver a seamless service which will excite and delight our customers. We are looking for candidates who have an eye for detail and a drive for ongoing improvement!

We operate annualised hours, therefore previous experience of managing these operationally would be advantageous.

Candidates must also have a true and authentic passion for our Glengoyne brand and be able to help translate brand values and ethos throughout all aspects of the operational world.

Glengoyne is located North of Glasgow on the A81 at Dumgoyne, and as a result of the location, applicants must live within commuting distance to the distillery and have access to their own transport. Candidates must also be able to demonstrate that they currently have the required documents to live and work in the UK.

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Next steps…

If after reading through, you still find that all of this really excites you, then we would love to hear from you! Please remember that you will need to clearly demonstrate how your skills and previous experiences are a perfect fit to what we are looking for. If you have all of this combined with a positive, fun and engaging personality and attitude, then do get in touch!

Proudly supporting the #OpenToWork movement.

Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol.