• Job Reference: ELI1053
  • Date Posted: 21 July 2021
  • Recruiter: Elite Hotels
  • Location: Tylney Hall Hotel, Hook
  • Salary: On Application
  • Bonus/Benefits: Salary £13,250 to £16,300 per annum plus Service Charge (approx. £2000
  • Sector: Hotels
  • Job Type: Permanent

Job Description

Job Title Overview: 

To ensure the highest standards of guest service and care are maintained at all times within the Lounge & Bar.

Job Title Key Responsibilities:

  • Ensure that the bar areas are correctly prepared for service.
  • To serve all beverages to the required standards and to ensure such service is friendly and efficient.
  • To be aware of all the duties relating to the role of bar person refer to the function details and ensure that such duties are carried out to the required standards.
  • Assistant the Lounge and Terrace with food orders and ensure a smooth running of service.
  • To have a good knowledge of the history, services and facilities of the hotel and to ensure all members of staff have likewise.
  • Efficient and satisfactory handling of customer complaints, and avoidance of these complaints by maintaining consistent, excellent, attentive and timely customer service.

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.