Bar Team Member - Hampton by Hilton London Gatwick Airport

  • Job Reference: RBH8815
  • Date Posted: 11 January 2022
  • Recruiter: RBH Management
  • Location: Hampton by Hilton Gatwick, Gatwick
  • Salary: On Application
  • Bonus/Benefits: Competitive Salary to £19,500 - DOE plus Share of Service Charge
  • Sector: Hotels
  • Job Type: Permanent

Job Description

At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Bar Team Member has become available at Hampton by Hilton Gatwick Airport. Reporting into the Food & Beverage Manager, you will be part of a team of 14 staff members and you will contribute in delivering a memorable experience to our guests and working in the right place at the right time, giving exceptional and efficient service within the Bar and Restaurant outlets.

You will be responsible for supporting the day to day operation of the Food and Bevearge outlets and services provided by the hotel. At the centre of this you will be an ambassador for the Hampton brand, ensuring team members are motivated, sales orientated and our guests receive a warm welcome and have a well presented food and beverage experience whilst in the hotel.

The successful applicant for this role will deliver excellent customer service, have a positive can do' attitude, you will be a team player and be willing to learn and show that they care. You will need to demonstrate your ability to multi task and work in a high volume operation in a calm manner. You also will be eager to learn and develop to become one of our Leaders of the future!

Where Will You Be Working?

Hampton by Hilton, London Gatwick Airport is situated at the North Terminal of London Gatwick Airport, which is the UK's second largest airport. With 194 bedrooms, restaurant and bar serving up to 500 covers a day in peak season, the hotel has a gym facility onsite and also has meeting room facility of up to 16 delegates. We pride ourselves on investing in our people and delivering outstanding customer service.

What's In It For You?

People love to work with RBH Hospitality Management because

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There's open, clear communication from the top
  • We've got great career development opportunities
  • There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Money off high street retailers and airport shopping
  • Flexible working arrangements because we know your life comes first
  • Free car parking for work 
  • Free meals on duty 
  • Pension Scheme 
  • Contributory Healthcare Scheme
  • Share of Service Charge 
  • Meals on Duty
  • Uniform provided
  • Extensive Learning Opportunities and support with course training costs

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests and look after our team members. Experience of working with Micros and Hilton is preferable but full training is provided for all of our systems. You must have worked in a hotel environment previously and a customer facing role. Dealing with people is a big part of the job here! 

The Bigger Picture

Hampton by Hilton Gatwick Airport is managed by RBH Hospitality Management, an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, work in a branded hotel environment, show that you care and act with integrity then come and join us, this is just the job for you to kick start your managemnt development!