Assistant Night Manager

  • Job Reference: RBH10299
  • Date Posted: 4 August 2022
  • Recruiter: RBH Management
  • Location: New Trendy Lifestyle Hotel in East London, London (East)
  • Salary: On Application
  • Bonus/Benefits: Starting salary from £26k full time position
  • Sector: Hotels
  • Job Type: Permanent

Job Description

JOIN OUR FAMILY

At The Corner, part of RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF ASSISTANT NIGHT MANAGER @ THE CORNER

What you will be doing...

Reporting to the Night Manager/Operations Manager, you can expect your working day to include the following.

  • Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training, and correcting where needed.
  • Always maintain a professional and high-quality service-oriented environment
  • Act as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise
  • Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments
  • Inform all Overnight staff of nightly activities, group, and VIP arrivals as well as special requests and repeat guests.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Night Manager, you will need the following qualities and skills.

  • Love Nights
  • Previous Front Office experience in supervisory/management capacity in a lifestyle property required.
  • Operational knowledge and proficiency in Front Office PMS and Microsoft Office (Word, Excel, PowerPoint)

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

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