Activities Assistant

  • Job Reference: CAM1138
  • Date Posted: 30 March 2021
  • Recruiter: Cameron House
  • Location: Cameron House, Loch Lomond
  • Salary: On Application
  • Bonus/Benefits: £NMW/NLW plus excellent Company benefits
  • Sector: Hotels
  • Job Type: Permanent

Job Description

ACTIVITIES ASSISTANT

We have a unique opportunity for an Activities Assistant to join our Activities team ahead of our hotel re-opening this year. 

Though a short drive from Glasgow, Cameron House feels a million miles away from everyday life. Set in 400 acres of beautiful Scottish countryside, it's considered one of the country's finest 5-star luxury resorts.

Following an extraordinary restoration to the historical 17th century Baronial mansion, Cameron House Hotel will reopen this summer offering 140 beautiful bedrooms and 24 spectacular suites. Home to 115 luxury lodges, a world-class spa with rooftop infinity pool, 18-hole championship golf course, a range of impressive restaurants and bars, a new state-of-the-art Leisure Club, 124 berth marina, and a choice of exhilarating and relaxing outdoor activities.

 For meetings and conferences, Cameron House provides a flexible choice of seven function spaces in a truly memorable setting, while our extensive corporate offering also includes a range of team-building and social activities.

The romantic setting of Loch Lomond also makes Cameron House the perfect place for spectacular weddings. We can tailor bespoke wedding for guests, from intimate celebrations and larger events for up to 400 guests, or anything in between. 

Add all the above together, and we have something very special; all that's missing could be you.

THE ROLE - Activities Assistant

Nestled in a sheltered bay at the southern end of the loch's western shore, our Marina's stunning location is dominated by the skyline of Ben Lomond. Its impressive facilities are unrivalled by any marina resort in the UK and is the base for our Activities team who provide guests a host of exhilarating outdoor pursuits such as paddle boarding, kayaking, katakanuing, fishing, Segway safaris, bike hire and walks and hikes.

Reporting to the Activities Manager and supporting our Activities Instructors you will be part of a fun, highly driven team who work together to provide unrivalled outdoor experiences for our members and guests.

The key responsibilities of the position of Activities Assistant :

   Assisting with safe outdoor activities such boat trips, wakeboarding, water skiing, jet ski tours, paddle boarding, katakanuing, cycling and Segway safaris
   Equipment hire
   Safety boat operations 
   Safe running of the hire area, changing facilities and office space
   Sales and promotion of activity experiences 
   Reporting maintenance issues 
   Billing, and payments
   Complete Daily banking and cash up procedures 
   General upkeep, cleaning and presentation of Activities areas and equipment 
   Checking satisfaction and handling additional requests and member and guest feedback
   Capturing guest preferences and special requests 
   Requisitions and secure handling of stock 
   General assistance to the Marina team

WHO WE ARE LOOKING FOR

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a typical' employee, there are some specific qualities or traits we look for.

   People who want to achieve great things - your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
   People who are naturally friendly - who genuinely care about our guests and the service they receive.
   People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
   People who show the same level of care for their team, as our guests - It's about supporting our colleagues to be the best they can be and to do the best job they can.
   People who will respect and protect the magical place we work in - it's up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

   National 5 Qualifications in English and Maths or SVQ Level 2 in Hospitality/Tourism /Activity Leadership or equivalent qualifications
   Any of the following qualifications would be an advantage:  RYA Powerboat Level 2 Certificate/PWC Certificate/RYA VHF Operators Licence/RYA First Aider Course/RYA PB2 (Commercial endorsement)/UKCC Level 2 Water Ski and Wakeboard/Ski Boat Driver Level 2/Water safety and rescue certificates or equivalent qualifications
   Strong communication skills 
   Great interpersonal skills
   Basic IT skills and ability to use hand held technology

(Please note this role is subject to PVG Disclosure checks)

WHAT'S IN IT FOR YOU?

At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We offer a generous range of employee benefits and, given what we do and where we are, you'll have plenty of opportunity to make the most of our own five-star facilities. Here's what to expect:

   Service Charge 
   Free meals when on duty, in our team cafes
   Pension scheme
   Refer-a-friend scheme
   Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
   Enhanced holidays, rising with long service
   Free Leisure Club Membership, with friends and family discounts
   Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
   On-site discounts on Cameron House and Cameron Lodges accommodation, food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities and retail products
   Supplier and local business discounts - from cinema tickets, car hire and airport parking to mobile phones, leisure activities and high street retailers
   Free parking

And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.